Storm Damaged Your Roof?
We Handle Your Claim
Walkabout Enterprises is on the preferred installer list for major insurers in Alberta. We manage the entire process — from inspection to completion — so you don't have to navigate it alone.
$0 Out of Pocket
You typically pay only your deductible.
We Handle Paperwork
Full claim management from start to finish.
Same-Day Inspections
Fast response when storm damage hits.
Preferred Installer
Vetted and trusted by major Alberta insurers.
All of Calgary
NW, NE, SW, SE Calgary, Airdrie & Chestermere.
How the Process Works
We've handled hundreds of insurance claims for Calgary homeowners. Here's exactly what happens when you call us.
Step 1
Free Roof Inspection — Same Day
Our certified inspector comes to your Calgary home, climbs the roof, and documents every inch of damage with photos, measurements, and a professional damage report. This costs you absolutely nothing.
Step 2
We Contact Your Insurer Directly
As a preferred installer, we have established relationships with Alberta's major insurers. We submit your damage report, coordinate with your adjuster, and advocate for full coverage on your behalf. You don't have to make a single call.
Step 3
Claim Approved — We Schedule Replacement
Once your claim is approved, we schedule your roof replacement at a time that works for you. We use premium materials and our work is backed by a full manufacturer's warranty plus our own workmanship guarantee.
Step 4
Project Complete — You Pay Only Your Deductible
In most cases, homeowners pay only their insurance deductible — nothing more. We bill your insurer directly. Clean, simple, and stress-free from start to finish.
Step 5
Final Walkthrough & Documentation
We do a final inspection with you, answer any questions, and provide all warranty documents. We also submit completion paperwork to your insurer so your file is closed properly.
Common Questions
Will filing a claim raise my insurance premiums?
In most cases, no. Weather-related claims such as wind, hail, and storm damage are typically classified as acts of nature and do not count against your claims history the same way an at-fault claim would. Alberta insurers generally do not raise premiums for a single storm damage claim. We strongly recommend calling your broker to confirm your specific policy, but this is the experience of the vast majority of our Calgary customers.
What if I don't have visible leaks — does that mean I'm fine?
Wind damage often compromises the seal and structure of shingles without creating an immediate leak. The problem appears months later, often during heavy rain or the freeze-thaw cycles of a Calgary winter, and by then the damage is far more extensive and expensive. A free inspection now takes 20 minutes and could save you tens of thousands of dollars.
What if my claim is denied?
If your initial claim is denied, we can help you appeal. Our damage reports are prepared specifically to meet insurance company documentation standards, and we can request a re-inspection with the adjuster present. In most cases, a well-documented claim is not denied. If your roof genuinely doesn't have insurable damage, we'll tell you honestly, along with a straightforward repair quote if needed.
What does "insurance preferred installer" actually mean?
It means your insurance company has vetted and approved Walkabout Enterprises as a trusted contractor for claim work. This matters for two reasons: first, claims go through faster because we already have a working relationship with your insurer's claims team. Second, you don't have to source your own contractor because your insurer trusts us to do the job right, which protects you from liability disputes.
How long does the whole process take?
From your free inspection to project completion, most Calgary claims are fully resolved within 2 to 4 weeks depending on adjuster scheduling and material availability. We'll give you a realistic timeline after your inspection and keep you updated at every step.
Do I need to be home during the inspection or installation?
For the initial inspection, yes — it's helpful for you to be home so we can show you exactly what we find and answer questions in real time. For the actual roof installation, you don't need to be home. We'll communicate arrival time the day before and send you a completion notification with photos when the job is done.
*Disclaimer: Storm damage claims must be verified by your insurance adjuster. "$0 out of pocket" refers to homeowners typically paying only their policy deductible after an approved claim. We assist with documentation and project management only — we do not guarantee claim approval and are not your insurance company's representative.
Ready to Start Your Claim?
Book a free, no-obligation inspection. We'll document any storm damage, file your claim with your insurer, and handle the paperwork end-to-end.
Sat: 9am – 4pm
